Crisis Management

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Certificate Program Directors: Dr. Ian Mitroff, Dr. Nancy Southern and Dr. Gary Metcalf

Crisis Management is an essential element of 21st century leadership

What critical activities and programs do all organizations need to have in place to get through a major crisis?

Saybrook University now offers a three-workshop sequence leading to a certificate in Crisis Management, led by leading experts in organizational systems theory, collaborative leadership and crisis management. Workshop cost is $1095 each or $3,000 for all 3 workshops.

  • Workshop 1 | The Fundamentals: Analyze your own organization: how well prepared are you for a major crisis? Practice and develop the necessary skills to cope with complex problems and manage emergencies.
  • Workshop 2 | Organizational Dynamics: This workshop presents basic knowledge about complex organizations: the typical and atypical ways in which they behave, make and don't make important decisions, and resist change.
  • Workshop 3 | Psychodynamics: Why do people and organizations often exhibit denial in the face of crises, saying "It can't happen to us!" This course delves deep into organizational psychodynamics to determine how to overcome denial.

Integrative Paper of Project: The last activity in the certificate program may be either: (1) the presentation of a project in which you may apply what you've learned from the courses to a real organizational problem, or (2) a crisis management plan for an organization, or organizational issue.

About the Instructors:

Dr. Ian Mitroff is widely regarded as the founder of the discipline of crisis management, specializing in crisis prevention, strategic planning, and the design of ethical work environments. He is a Senior Investigator at the Center for Catastrophic Risk Management at the University of California, Berkeley, and a member of the Board of Scientific Counselors for the Office of Public Health Preparedness and Response at the Centers for Disease Control and Prevention, U.S. Department of Health and Human Services.

Dr. Nancy Southern is chair of the Department of Leadership and Management at Saybrook University and has worked in the field of organizational development since 1989, consulting to public, corporate, and non-profit organizations and executive teams. Her work is focused in facilitating transformational learning for individuals and organizations.

Dr. Gary Metcalf is a core faculty member in the Department of Leadership and Management at Saybrook University. He is an international consultant and speaker, and currently serves as President for the International Federation for Systems Research, based in Vienna, Austria. His primary research interest is in the nature of social systems.