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Rethinking Complexity

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Posts tagged with the category Improving Performance

Diagram courtesy of Susan Hoberecht.
Could a shared leadership framework enable organizations to deal with complexity, improve decision-making, enable adaptability and nimbleness, and increase performance across the board?  Researchers such as Craig L. Pierce and Henry P. Sims Jr. would say yes! What exactly is shared leadership and how could it improve an organization's...
William Isaacs' 1999 book Dialogue: The Art of Thinking Together.
At Saybrook's August 2010 residential conference, I participated in the generative and strategic dialogue seminar facilitated by Dr. Nancy Southern, Dr. Kathia C. Laszlo and Dr. Alexander Laszlo of the organizational systems program. Learning about the difference between discussion and dialogue was particularly transformative and deepened my...
I led two team projects during the last semester of my MBA program. One project involved the development of a business plan for a new deli. The other involved the development of a consulting plan for a crime-laden, Miami neighborhood seeking to become a tourist destination that could one day rival South Beach. The business plan was hypothetical....
I’ll never forget being a young manager having learned to know-it-all, or defend-it-all, but not having truly “heard-them-all.”  So, who is the them?  And, why should we stop to hear what they say? Them refers to a leader’s followers. Even though I don’t like the word "followers" because it...
Photo courtesy of Corporate Health Solutions.
I have a sweet spot for facilitating groups to do any kind of work—strategy, visioning, daily business, new product development, planning—you name it. I love to be in the thick of it—helping leaders, groups, teams, boards, or collectives get better results than they think is possible. Recently a group brought me in to facilitate...
To: Management From: A concerned employee Subject: Performance Management Well, it’s that time of year again. The leaves are changing color, the kids are back in school in their new shoes, and I’m preparing to meet with my boss to have a year’s worth of behavior summed up in a two-or three-word euphemism that will determine my...
Photo courtesy of ConvergeUS.
I had the opportunity last week to help facilitate a session for non-profit, business, technology, education, and media leaders who came together for the inaugural summit of ConvergeUS. Co-Chaired by TechNet’s CEO, Rey Ramsey, and Twitter’s Co-Founder, Biz Stone, ConvergeUS drives technology-based breakthroughs for critical social...
Photo courtesy of the Everyday Giving Blog.
It is clear that collaboration is a necessity in navigating today's complex work environments where ambiguity and change are constants. What is not clear is how to make collaboration part of an organization's culture and the default behavior pattern for leaders. One possible solution comes from Morten T. Hansen's 2009 book,...
On Sunday, The Financial Times reported that the recent drop in Eastman Kodak’s share prices may be the final, overt sign that the photography giant is nearing its end. For a company that spearheaded innovation—in 1885, founder George Eastman invented roll film, which benefited the motion picture industry and inventor Thomas Edison...
Are you Not Enough, Too Much or Enough? At the 2011 National Training Lab Annual Conference this August, Collins Dobbs, Mary Ann Huckabay, Craig Shchuler, and Yifat Sharabi-Levine asked its participants to answer this question. I was one of them. The question was part of an experimental exercise designed to explore different sides of ourselves and...
Photo courtesy of 360VendorManagement.com.
Every week I see signs that our social institutions and organizations have lost their ability to accomplish key tasks, even as the urgency to do so rises. In fact, the intensity of feelings among different stakeholder groups seems to be a factor contributing to breakdown. We depend on large organizations, government, and community groups to...
After my study session wound down earlier tonight, I scanned my bookshelf to find an organizational systems topic that I could write this post on. Organizational culture. Sustainability. Leverage points. They all jumped out, but none of them grabbed me. Then my eyes landed on a thin booklet from the Leadership Institute of Seattle (or LIOS)—...