Posts tagged with the category Improving Performance
Facilitating a Hijacking
I have a sweet spot for facilitating groups to do any kind of work—strategy, visioning, daily business, new product development, planning—you name it. I love to be in the thick of it—helping leaders, groups, teams, boards, or collectives get better results than they think is possible. Recently a group brought me in to facilitate...
Your Performance Management System "Meets Expectations"
To: Management From: A concerned employee Subject: Performance Management Well, it’s that time of year again. The leaves are changing color, the kids are back in school in their new shoes, and I’m preparing to meet with my boss to have a year’s worth of behavior summed up in a two-or three-word euphemism that will determine my...
Complex Change Calls for Cross-Sector Collaboration
I had the opportunity last week to help facilitate a session for non-profit, business, technology, education, and media leaders who came together for the inaugural summit of ConvergeUS. Co-Chaired by TechNet’s CEO, Rey Ramsey, and Twitter’s Co-Founder, Biz Stone, ConvergeUS drives technology-based breakthroughs for critical social...
Collaboration Isn't Easy
It is clear that collaboration is a necessity in navigating today's complex work environments where ambiguity and change are constants. What is not clear is how to make collaboration part of an organization's culture and the default behavior pattern for leaders. One possible solution comes from Morten T. Hansen's 2009 book,...
Kodak's Final Act: An Ode to Theory Z
On Sunday, The Financial Times reported that the recent drop in Eastman Kodak’s share prices may be the final, overt sign that the photography giant is nearing its end. For a company that spearheaded innovation—in 1885, founder George Eastman invented roll film, which benefited the motion picture industry and inventor Thomas Edison...
Crisis of Power: Exploring Three Different Leadership Stances
Are you Not Enough, Too Much or Enough? At the 2011 National Training Lab Annual Conference this August, Collins Dobbs, Mary Ann Huckabay, Craig Shchuler, and Yifat Sharabi-Levine asked its participants to answer this question. I was one of them. The question was part of an experimental exercise designed to explore different sides of ourselves and...
Seven Pillars of Governance
Every week I see signs that our social institutions and organizations have lost their ability to accomplish key tasks, even as the urgency to do so rises. In fact, the intensity of feelings among different stakeholder groups seems to be a factor contributing to breakdown. We depend on large organizations, government, and community groups to...
Dealing with Vulnerability
After my study session wound down earlier tonight, I scanned my bookshelf to find an organizational systems topic that I could write this post on. Organizational culture. Sustainability. Leverage points. They all jumped out, but none of them grabbed me. Then my eyes landed on a thin booklet from the Leadership Institute of Seattle (or LIOS)—...
Can Exploring the Emotional Side of Complexity Make Us Better Leaders?
What is the emotional side of complexity and how can it help us understand and manage complexity? John Kotter, a Harvard Business School professor and expert on leadership and change, said this year that managing change is about understanding the human condition of fear that is inherent in all change. Change, he added, is managed through deeds...
One of the best tips I ever got came from journalism school. The tip involved assumption-making and it was offered in the form of a question-and-answer. Do you know what happens when you make assumptions? The journalism professor asked my undergraduate, database research class. The first three letters of the word "assumption," that's...
One in 30,000
Imagine walking into work every morning wondering if it'll be your last day there. That's how thousands of Bank of America employees probably felt this morning after the company publicly announced its plans yesterday to slash 30,000 jobs over the next few years. The massive downsizing is part of a cost-cutting measure crafted by Bank of...
Rethinking Change: Why change is simpler than you think... or is it?
I smiled with delight after having welcomed five new teaching staffers to our University Professional Development Center community. At the same time, I could not help reflecting on the courage required to begin the process of adding these five new people. Was it really that difficult to expand our class offerings? Was it that surprising that we...
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