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Rethinking Complexity

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Posts tagged with the category Management

Many of today’s complexity-related challenges require leaders to create more space in the workplace for people to share their difficulties and concerns, and explore new ways of addressing them. Whenever we are facing the unknown, doing something we haven’t done before, and unsure how to approach a new challenge or what the outcome...
Tom was born in the mid-sixties in a family of small self-made entrepreneurs. His destiny had to be to continue the family business, to potentially bring it to its next level of development. The family understood that for that to happen, Tom would have to complete engineering studies. This is where he would successfully learn...
Though Wall Street may not thoroughly rally around Satya Nadella to succeed Steve Ballmer as CEO at Microsoft, I believe this so-called “safe choice” is a compelling one because it signals a radical shift in management style at the company. Nadella is described as smart, persuasive and likeable. He’s also known as a great...
As I write this post, I am in Mexico City having just spent the day with a group of mid-career managers facilitating a program about how to have more productive conversations at work. I cannot say for sure what the participants got from today’s session, but I definitely walked away with some food for thought. The fact that today’s...
Greater productivity should be a goal of just about every organization. It is often challenged, however, by ever-tightening budgets and low employee morale. Nevertheless, increasing productivity can be accomplished without a lot of money and ultimately result in raising employee engagement. To do this, nothing works better than appealing to people...
I love Cheryl Sandberg--her incredible presence, her role as adult supervisor to a difficult tech leader, her social commitment and philanthropy, her role as a parent and spouse, and her new book, Lean In. But I also felt a bit uncomfortable when I read it. I liked and shared her positive emphasis on empowering yourself, and her assumption...
During a recent business trip, I asked a couple of my colleagues if teams had their own subjectivity distinguishable from the subjectivity of their members. I’d just finished reading an article by Fred Kofman in which the author made the case that teams and organizations are “artifacts” and not true “holons.” For now...
Today’s workgroups are made up of people from a variety of cultures, ethnicities, ages, and backgrounds. They also include different personalities. High performing workgroups are those that embrace and leverage these personality differences in order to achieve outstanding results. In my line of work I use many diagnostic tools and...
Our Oct 3 blog post by Gary Metcalf announced Saybrook’s plans to offer a new certificate program in Crisis Management, based on the important work of Ian Mitroff. Mitroff is a systems guy, someone who understands that planning, preparing, and responding to the crises we are experiencing today need a new approach. Angie’s list recently...
One of the most recognizable legacies of the humanistic psychology tradition is Maslow’s Hierarchy of Needs. Ask any manager or HR professional and they know it. Like many legacy theories, people see it as self-evident and generally would say that they agree with it. It is one of the most useful and well known achievements in the field of...
Saybrook’s School of Organizational Leadership and Transformation will begin offering a Certificate in Crisis Management beginning in 2014. The program will be led by Ian Mitroff, who recently joined Saybrook as an adjunct faculty member. Dr. Mitroff is Professor Emeritus at the Marshall School of Business, University of Southern California...
Predictive analysis in human resources is becoming a lot more helpful in determining how well-suited potential employees may be for a particular company and a specific job. But what can it tell us about employee engagement? According to a recent Wall Street Journal article regarding a soon-to-be published study by Deloitte Consulting LLP, about 5...