Posts tagged with the category Management
Why We Need New Thinking about Crisis Management
Our Oct 3 blog post by Gary Metcalf announced Saybrook’s plans to offer a new certificate program in Crisis Management, based on the important work of Ian Mitroff. Mitroff is a systems guy, someone who understands that planning, preparing, and responding to the crises we are experiencing today need a new approach. Angie’s list recently...
Reflections on Maslow’s Hierarchy of Needs
One of the most recognizable legacies of the humanistic psychology tradition is Maslow’s Hierarchy of Needs. Ask any manager or HR professional and they know it. Like many legacy theories, people see it as self-evident and generally would say that they agree with it. It is one of the most useful and well known achievements in the field of...
Saybrook to Offer New Certificate Program
Saybrook’s School of Organizational Leadership and Transformation will begin offering a Certificate in Crisis Management beginning in 2014. The program will be led by Ian Mitroff, who recently joined Saybrook as an adjunct faculty member. Dr. Mitroff is Professor Emeritus at the Marshall School of Business, University of Southern California...
Predictive Analysis to Motivate Employees
Predictive analysis in human resources is becoming a lot more helpful in determining how well-suited potential employees may be for a particular company and a specific job. But what can it tell us about employee engagement? According to a recent Wall Street Journal article regarding a soon-to-be published study by Deloitte Consulting LLP, about 5...
The power of meaningful conversations to clarify a path forward
We struggle in organizations to clarify objectives and future directions. We are working in complex adaptive systems that are ever changing and uncertain, and our ability to foresee the future, establish goals, and work toward them in a linear way, is difficult, if not impossible, in organizations today. At the same time the challenges before us...
What happens when a family owns a large business over generations?
Why was the sale of the Washington Post such a media event when struggling businesses are sold every day? Attention was paid because of the special nature of the business—a corporation owned and controlled by a very public family who had put their stamp on it and upheld their values, over four generations. While the paper remained profitable...
Low Employee Engagement: The Cost and the Cure
An astounding 70% of U.S. workers are either not engaged or are actively disengaged, according to a 2012 survey by Gallup. Further, these actively disengaged employees are emotionally disconnected from their companies and as a result are less productive, more likely to miss work, more likely to steal, may negatively influence coworkers, and will...
Acting Like Owners, Be Careful What You Wish For
Starting tomorrow, my colleague Ashley Welch and I will be in New Orleans for Entrepreneur Week. New Orleans Entrepreneur Week (NOEW) culminates a season of entrepreneurship sponsored by The Idea Village, a non-profit organization established in 2000 whose mission, according to their website, is to “identify, support and retain...
Minding Maslow & Other Lessons on Enlightened Management
In August, I had the pleasure of presenting with Chip Conley, founder of Joie de Vivre Hotels and author of Peak: How Great Companies Get their Mojo from Maslow. Chip’s latest book, Emotional Equations, has been translated into 11 languages and dashed to the top of the New York Times best seller list this past year. So, what do Chip and...
The Leader Recipe
Susan Cain, perhaps ironically, has become the voice of introversion. She is the author of Quiet: The Power of Introverts in a World That Can’t Stop Talking. In January of this year, Cain wrote a provocative piece for the New York Times disparaging collaboration in our organizations as "the rise of the new groupthink." She even...
Who’s the Boss?
One of the most often repeated punch lines from Gallup’s famous Q12 survey of employee engagement is that employees join companies, but leave their immediate supervisor. In other words, people mostly talk about the company when asked what attracted to them to a particular job, but they mostly cite issues with their immediate manager when...
Humanizing Machiavelli and His Concept of a Good Leader
I'm going to make a bold, sacrilegious assertion in a sea of humanistic theorists: I believe Niccolò Machiavelli had it right when he defined leadership 499 years ago. ...Well, he did, in a bare bones sort of way. At the very least, he set a foundation for the plethora of leadership theories that exist today. Work with me here, all...
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