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Rethinking Complexity

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Posts tagged with the category Organizational Culture

Traumatic stress reactions and related disorders comprise some of the most prominent human afflictions in the world today, especially with the pervasiveness of war and terrorism.  In the past three decades there has been growing public interest and focus on the impact of traumatic events on humanity.  This interest has been reflected in...
I love Cheryl Sandberg--her incredible presence, her role as adult supervisor to a difficult tech leader, her social commitment and philanthropy, her role as a parent and spouse, and her new book, Lean In. But I also felt a bit uncomfortable when I read it. I liked and shared her positive emphasis on empowering yourself, and her assumption...
By Pierre-Yves Beaudouin (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/li
As a teenage, Christine LeGarde, the current Managing Director of the International Monetary Fund (IMF) competed as a member of the French national synchronized swimming team. In an interview with National Public Radio, the reporter pointed out that LeGarde had often compared her IMF role with being a member of her synchronized swimming team. I...
Every generation seems to believe they had it much harder than the one that follows them. The reality is that each generation has its own set of values and unique circumstances that make it not better or worse, but simply different from others. Understanding and accepting these differences as well as dealing with them effectively can help you...
Photo: Harland Quarrington/MOD [see page for license], via Wikimedia Commons
An astounding 70% of U.S. workers are either not engaged or are actively disengaged, according to a 2012 survey by Gallup. Further, these actively disengaged employees are emotionally disconnected from their companies and as a result are less productive, more likely to miss work, more likely to steal, may negatively influence coworkers, and will...
I have started several conversations with colleagues over the last month on the topic of ambiguity tolerance as a competency area for organizational leaders. Ambiguity tolerance has been a focus area of my studies over the last couple of years, so it’s not surprising that I see connections to the topic everywhere, especially since I’m...
In professional services company Deloitte and Touche's The 2011 Shift Index: Measuring the Forces of Long-Term Change, the company states that the return on assets (ROA) for US firms has steadily fallen to almost one quarter of 1965 levels. This study also concludes that less than 20 percent of workers are passionate about their jobs,...
When I was diagnosed with Lyme disease recently, it explained a lot of things. (see www.ico-consulting.com/blog) It explained why it was so hard to push my business or anything forward; it explained the aches, pains, fatigue, and mind fog I have been experiencing for the last year. As I looked into the disease and its progression I ran into...
Southwest, Google, Apple, McDonalds, Amazon, Wal-Mart, Cragslist and many others have influential business models that have changed industries and the way we live.  A business model is what we experience as stakeholders.  Unless we are intimately connected to an organization, we do not know or understand its strategies or tactics but we...
Starting tomorrow, my colleague Ashley Welch and I will be in New Orleans for Entrepreneur Week. New Orleans Entrepreneur Week (NOEW) culminates a season of entrepreneurship sponsored by The Idea Village, a non-profit organization established in 2000 whose mission, according to their website, is to “identify, support and retain...
Photo courtesy of Flickr user Jakimowicz Fabien
We closed the Dallas Region office of my consulting firm in 2002. When I boxed up my stuff, it marked the end of 14 years of reporting to work in an office building. Since then, when I’m not travelling, I work from home. Until this week, I hadn’t given much thought to “office work.” I just returned from a trip to London...
Image courtesy of asphp.org
This spring, I conducted a cultural assessment of a rural health organization as part of a course assignment on organizational culture and cross-cultural management. Through this project, I was able to see just how a leader’s presence and absence affects employee perception of group perception, teamwork, and organizational culture. The...