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It has now been over a month since the major flooding occurred in Colorado. While exact estimates vary, in the City of Lyons we sustained what experts described as a 1 in 1,000 year flood. Over 18” of rain fell upon each of the twin river canyons that form a confluence in the center of the town, with half of that amount falling in a period of  several hours. What occurred on that occasion was not simply high rivers, but was a catastrophic event that will change how we live in this small town forever. The complexities of the human...
Today’s workgroups are made up of people from a variety of cultures, ethnicities, ages, and backgrounds. They also include different personalities. High performing workgroups are those that embrace and leverage these personality differences in order to achieve outstanding results. In my line of work I use many diagnostic tools and assessments to help evaluate clients in the environment where they work. These can be useful as they provide valuable insight into how individuals differ from the people they work with most closely. Each of...
The holidays are around the corner, and I just read that Macy’s will be open on Thanksgiving for the first time in its history. The leaders of the chain of retail stores want to capitalize on the market demand for holiday shopping as much as they can, following the lead of retailers like Wal-Mart and Target, among others. By extending the shopping season by even one night, they are able to increase revenue substantially. Many stores kick off the holiday season with black Friday deals so that they can increase income throughout the season...
By Pierre-Yves Beaudouin (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/li
As a teenage, Christine LeGarde, the current Managing Director of the International Monetary Fund (IMF) competed as a member of the French national synchronized swimming team. In an interview with National Public Radio, the reporter pointed out that LeGarde had often compared her IMF role with being a member of her synchronized swimming team. I found the incongruity of the comparison striking. I first thought about the human capacity to make connections; it’s almost like the set-up of a joke: How is international monetary policy making...
Our Oct 3 blog post by Gary Metcalf announced Saybrook’s plans to offer a new certificate program in Crisis Management, based on the important work of Ian Mitroff. Mitroff is a systems guy, someone who understands that planning, preparing, and responding to the crises we are experiencing today need a new approach. Angie’s list recently published a recap of some of the stats on Crises, and they are staggering. These include having eight EF-5 tornadoes in the U.S. in the last three years; $62.2 billion insured losses for Hurricane...

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