I just returned from another trip to Japan, this time including a first visit to Osaka. The first few days were spent in Tokyo, at the seventh workshop and symposium about service systems science, hosted by Prof. Kyoichi (Jim) Kijima from the Tokyo Institute of Technology. The purpose of the event was “to describe visions of the society in ten years time, and to develop real ICT-based devices/products/services/networks to cope with challenges in an aging society to lead to a smart and sustainable society by co-creating new...
In 2010 IBM published a study identifying complexity as the primary challenge for leaders. Intuitively, we can relate to this study’s premise. However, we may have different understandings of complexity ranging from mere complication to total chaos. Complexity can be defined as a state of intricacy, complication, variety and involvement in the interconnected parts of a system. The key word in this definition is interaction. A system, any system, is made out of interconnected parts. In the case of a social...
Over time, people across the world have self-organized themselves in a variety of ways. There are tribes, villages, towns and cities. Then there are city-states, nation-states and even empires. All have cultures, even subcultures that make them distinctive and give them an identity. They have borders that create separation and avenues of commerce that promote their economies. Emerging now is a global village. A complex interdependent society, comprised of nations and ethnicities that span the world, draws upon a global intercultural workplace...
When I left my job to start out on my own, after 4.5 years of working with a non-governmental organization (NGO) in underserved communities in Ghana, I knew I wanted to work with people. My experience working in these communities brought me closer to people in a different way. I was slowly able to relate to what their needs were, and I found that they were open to sharing on the same. I came to learn about their capacity to appreciate the gifts of life even in the midst of little material possessions. As in many situations, some of the people...
Tom was born in the mid-sixties in a family of small self-made entrepreneurs. His destiny had to be to continue the family business, to potentially bring it to its next level of development. The family understood that for that to happen, Tom would have to complete engineering studies. This is where he would successfully learn how to become methodical, rational and technically capable. At that time, debates on the “crisis of modern science” were totally unknown to him. He assumed that with an engineer’s...
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