I’ll never forget being a young manager having learned to know-it-all, or defend-it-all, but not having truly “heard-them-all.” So, who is the them? And, why should we stop to hear what they say? Them refers to a leader’s followers. Even though I don’t like the word "followers" because it suggests a lower-rung status for organizational team members, followers are team members, colleagues, stakeholders, and members of the organization. Not only is dialogue not taught in business schools today...
I have a sweet spot for facilitating groups to do any kind of work—strategy, visioning, daily business, new product development, planning—you name it. I love to be in the thick of it—helping leaders, groups, teams, boards, or collectives get better results than they think is possible. Recently a group brought me in to facilitate a series of meetings. The group's committed, well-intentioned, and sincere. They come together to support the well-being of the organization and they will do what it takes to ensure things go well...
How can we end the cycles of violence and injustice that cause so much suffering and misery? Is a more peaceful and equitable world really possible? If so, what would it actually look like? My research over several decades has focused on these questions. They are questions deeply rooted in my own early life experiences, when my parents and I narrowly escaped from Nazi Europe. Had we not been able to flee, like most of my relatives, we would almost certainly have been killed in the Holocaust. As I grew up, I looked for answers to these...
To: Management From: A concerned employee Subject: Performance Management Well, it’s that time of year again. The leaves are changing color, the kids are back in school in their new shoes, and I’m preparing to meet with my boss to have a year’s worth of behavior summed up in a two-or three-word euphemism that will determine my future income and career potential. Yep, it’s performance appraisal season. If I’ve had a successful year, the boss will give me a rating of "meets expectations." A rating, I...
I had the opportunity last week to help facilitate a session for non-profit, business, technology, education, and media leaders who came together for the inaugural summit of ConvergeUS. Co-Chaired by TechNet’s CEO, Rey Ramsey, and Twitter’s Co-Founder, Biz Stone, ConvergeUS drives technology-based breakthroughs for critical social problems and thus accelerates social innovation. ConvergeUS—the non-profit arm of TechNet—is a bipartisan, political network of technology sector CEO’s and senior executives. It was...
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