Say goodbye to the quirky King mascot, the subservient chicken, and any other flash-in-the-pan character conjured up by Burger King's former advertising firm. Earlier this month, the fast food giant bid a permanent adieu to its days of wacky characters and advertising gimmicks aimed at young men with an appetite for fast food. Under new management, Burger King also bid farewell to the $1 value menu and will introduce new items that appeal to a broader audience... well, a broader audience once again, that is. Burger King's no stranger...
I had a speaking engagement on the West Coast last week. The topic was Threshold Story™—a method of storytelling used to engender trust and demonstrate value when a business service provider meets a new prospect, team member, or returning client. The professionals attending my lecture were a bit guarded. They'd never met me before and probably didn't feel the need to be authentic, or "real," in my presence. Their personalities reflected an adapted “self” or “work self”—a version...
Don’t think you can’t be fired for doing the right thing. This week, San Francisco Weekly reported on the case of Frank Lee, a San Francisco cop who may lose his job because he didn’t execute a search warrant fast enough. The catch? The search warrant turned out to be illegal and Lee, a homicide investigator, delayed implementing it because he was trying to explain to his superiors that it was illegal. According to article, Lee was told: “You're in homicide. This is the way we do things. I...
Pictures of the earth from space have always fascinated me. Boundaries disappear. The beauty of the planet engenders awe. Astronaut Wheelock has captured many beautiful images from his recent journeys in space. More than 10 years ago, the Monterey Bay Acquarium offered a slide show of photographs of the earth taken from space during during 20 years of NASA space flights. I was in rapt attention as the scientist presenting went through the images that documented our changing planet. Early in the space missions, astronauts took photographs...
Complexity thrives in newsrooms. As a former newspaper reporter, I should know. When you're up against a hard deadline fact-checking information from three sources who are all telling you different things while an impatient editor raises an eyebrow at you just as the reporter in the neighboring cubicle starts boasting loudly over his lone accomplishments covering a series of weather-related calamites that you helped him cover, complexity rears its ugly head and gives you a really warm hug. We all encounter complexity every day everywhere...
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