Early in my consulting career I had the opportunity to assist one of our most senior consultants on a substantial project. My company had been asked to support the restructuring of a global Fortune 100 consumer products goods company. The company had decided to centralize the technology function by creating a shared services structure. Essentially, they removed the IT organizations from each business unit and created a matrixed structure with the IT executives responsible for the entire enterprise and smaller IT functions that reported...
At first glance Steven Denning’s new book struck me as offering revolutionary suggestions to organizational life-as-we-know-it: after all, it's called The Leader’s Guide to Radical Management: Reinventing the Workplace. The workplace certainly needs to be reinvented—and Denning is a well-known author who has worked with many large organizations. Recently he and I teamed up to launch a study group of organizational leaders in New England to introduce radical management. It has a strong and important message. Yet,...
As a leader and entrepreneur I often want people to do as I say and not give me their opinion or disagree. So often we’d get through things much faster and I that way. But I try not to give in to that easy solution because I’ve learned, time and time again, that without my team’s input and feedback, I am wandering around in the darkness of my own small view. I still feel like imposing my will on others by reminding them that I’m the boss, but I’ve discovered that however satisfying the results are today, I don...
Pointing fingers. Casting blame. Passing the buck. Any cliché that implies fault accurately describes what happened on Capitol Hill last week as senators and members of Congress did everything they could to deflect responsibility over a possible government shutdown to members of their opposing party. They played the same blame game over the problem that would have caused the shutdown too—balancing the nation’s budget. In the 2008 book The Necessary Revolution: How Individuals and Organizations are Working Together to Create...
Yet another highly publicized study, this time in The Atlantic, showed recently that based on their test scores... and only their test scores... our students aren’t getting a competitive education for the global marketplace. But focusing on test scores, like most of these studies do, misses the larger point: our K-12 education system actively discourages the approaches most necessary to encourage sustainable practice in the 21st century. Indeed, it is things like an overemphasis on test scores and the “marketplace...
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