Registrar FAQ's

How do I update my personal info (address, phone number, email, etc.)?

To change your personal information, contact your Enrollment Services Coordinator.

How can I get a transcript?

Go to the Transcript Request page and download the form.

What is SMS?
SMS (Student Management System) is an information management program with updates in real time where students and faculty can interact on an administrative level. Students must use SMS sign up for courses, drop courses, and monitor their academic progress. Professors can track their workload and evaluate students' coursework.

What is my username?
Your username is typically the initial of your first name and your full last name. For example, John Doe's username would likely be "jdoe". If you cannot remember your username or password, please contact your Enrollment Services Coordinator.

Why isn't my transfer credit showing up on SMS?

Transfer credit is posted before the end of your first semester. The process may be somewhat protracted if it is not readily apparent that coursework you completed at another institution is equivalent to Saybrook courses. Contact your Enrollment Services Coordinator if you have questions about the specifics of your transfer credit.

What is an Online Class?

Courses that are highlighted in red and whose course numbers are preceeded by the "OL" designation on the Registration list are Online Classes. These courses are presented to students in a group format using a program called eCollege.

How do I find eCollege and log in?

You must first login to the Saybrook website. Click the "eCollege" link in the left menu under "Learning". Once at the eCollege site use your same Saybrook username and password to login.

I just registered for an Online Class and I can't log into eCollege. What's wrong?

After you register for an Online Class in SMS, you will not be able to log into eCollege until the course registration is updated to the eCollege program, which usually takes about one working day.

How do I register for a course?
1) Log into SMS
2) Click "Course Registration"

3) Choose the course and instructor

4) Click "Register"

5) Go to your Academic History page to verify that you are in the course.

You may also directly register for courses after perusing/finding them under "Course List" on the SMS main menu.

Note: certain courses and instructors require instructor permission. These courses will go onto a request list that you can view on your Academic History. The instructor is automatically notified when you request such a course and they must then approve/deny the the request themselves on SMS.

How do I drop a course?
1) Click "Academic History" on the SMS main menu

2) Select the course(s) you wish to drop by placing a checkmark in the appropriate box on your current course workload

3) Click the "Drop Selected" bar at the bottom of your current course workload

Is there any penalty for dropping a course?

Courses can be dropped at any time in a semester with no penalty.

How do I register for an Independent Study?
The process is primarily the same as registering for any other course. Select course #8100 from the drop-down menu on the "Course Registration" page, then fill out the information required on the study proposal. You will have approximately 20 minutes to fill out the proposal before SMS times out, so work quickly. You may want to have the items needed for the proposal prepared in advance of registering for the course.

When you complete the proposal and click "Register", the form is forwarded to the professor you selected and you will see course #8100 in the "Requested" column on your Academic History. The professor must then approve/deny your request in SMS. When approved, the course automatically moves onto your current course workload.

How can I view my final evaluation for a course I have completed?
1) Click "Student Manage" on the SMS main menu

2) Click on the "Assignments" link

3) Select the semester you wish to view and click on the "Refresh" bar next to it

4) Click on the course you wish to view

I'm not finished with a course and need more time. Can I get an extension?

Extensions are not available. However, there is no penalty for dropping and re-registering a course when the next semester begins.

How many units do I need to complete to meet satisfactory academic progress requirements?
Satisfactory academic progress is achieved by completing 9 units by the end of your first academic year (two semesters) and 12 units each subsequent year.

What will happen if I don't make satisfactory academic progress?

Failure to make satisfactory academic progress will result in a status of academic probation, which could jeopardize your financial aid eligibility.