Author: Mark Craemer


Effective Teams Begin with Trust

Dysfunctional teams can produce results, but not consistently and not over the long term. An effective team that produces results consistently requires many attributes, but they all must begin with trust.  More than anything else, trust enables people to work together effectively. Stephen M. R. Covey, author of The Speed of Trust, says this workplace… Read more »

5 Things Managers Should Say to Employees

Now that the economy is beginning to pick up, it’s becoming harder to retain quality employees. And just because your company may offer many attractive benefits and good wages, doesn’t mean you’ll be able to hold on to your best performers. Research has found that people join a company due to its reputation, but they… Read more »

What Personality Types Support Good Leadership?

The Myers-Briggs Type Indicator (MBTI) is often used to improve overall performance in organizations. This tool can help workers gain self-awareness, improve emotional intelligence, and better understand how they—as well as those around them—operate in the workplace.  No one of the 16 types identified in the MBTI are better than any other, although there are… Read more »

Listening Into Others to Gain Influence

No matter what line of work you are in, you are likely seeking ways to be more productive and successful. And, regardless of the profession, how effective you interact with and influence other people can greatly determine your fate. That’s because it is all about relationship, and relationships should always be about the long term…. Read more »

Do the Work to be Lucky in Your Career

“Luck is what happens when preparation meets opportunity.”  — Seneca I often encounter people I admire who seem extremely lucky in getting a great job, regular promotions, and seemingly unlimited professional success. For the most part, I believe these people earned this fate through taking responsibility for their luck. What I mean by taking responsibility… Read more »

Organizational Health Key to Innovation

Is risk encouraged or discouraged in your organization? What happens when someone makes a mistake? When I talk with a potential client with regard to his or her organization, these are questions I like to ask because they provide me with an indication of just how much of a learning organization it may or may… Read more »

Intention: Vital to Effective Action

“He who has a why can bear almost any how.” — Friedrich Nietzsche We all know intention without action leads to nothing, but what about action without intention? When we focus on accomplishing something before fully considering the purpose behind it, the action can be a wasted effort. Your intention is important because you gain… Read more »

Microsoft’s New CEO Signals Radical Shift

Though Wall Street may not thoroughly rally around Satya Nadella to succeed Steve Ballmer as CEO at Microsoft, I believe this so-called “safe choice” is a compelling one because it signals a radical shift in management style at the company. Nadella is described as smart, persuasive and likeable. He’s also known as a great communicator… Read more »

Great Leadership Requires Asking Questions

So often we look to leaders to provide answers to the most challenging problems we face, whether in politics or business. In fact, great leaders are those who instead ask the right questions and engage others to arrive at the best answers together. The media overly promotes a single businessman, politician or sports star as… Read more »

Increase Productivity Through Passion & Freedom

Greater productivity should be a goal of just about every organization. It is often challenged, however, by ever-tightening budgets and low employee morale. Nevertheless, increasing productivity can be accomplished without a lot of money and ultimately result in raising employee engagement. To do this, nothing works better than appealing to people’s intrinsic motivation and letting… Read more »