Posts tagged with the category Management
How Today's CEO Manages Complexity
In 2010, IBM researchers conducted a study to figure what makes today's CEO tick. The organization interviewed 1,500 CEOs worldwide to examine their priorities, uncover what sets the best organizations apart, and determine what's on their minds. Researchers found evidence suggesting that managing complexity in today's fastpace world...
The King of Reinvention
Say goodbye to the quirky King mascot, the subservient chicken, and any other flash-in-the-pan character conjured up by Burger King's former advertising firm. Earlier this month, the fast food giant bid a permanent adieu to its days of wacky characters and advertising gimmicks aimed at young men with an appetite for fast food. Under new...
Story “Pull”: Do You Have Any?
I had a speaking engagement on the West Coast last week. The topic was Threshold Story™—a method of storytelling used to engender trust and demonstrate value when a business service provider meets a new prospect, team member, or returning client. The professionals attending my lecture were a bit guarded. They'd never met me...
The Art of Thinking Together
According to William Isaacs, professor, author and co-founder of the Center for Organizational Learning at MIT alongside Peter Senge, dialogue is a vehicle for creative problem identification and solving. However, it is different than what is normally conceived as problem solving. The usual modality to tackle problems is discussion. We are used to...
Innovative "Clouds" on the Organizational Horizon
Ever wonder why organizational leaders cling to old ways of doing business? I did the other day while looking at my desk, equipped with a 1-week-old Motorola XOOM, a wireless keyboard, and some scattered whiteboard markers. I found myself questioning why organizations tend to be reluctant about technological innovations, like “cloud...
21st-century Management Needs a History Lesson
This is the 150th anniversary of the U.S. Civil War's beginning – and recent political events brought this painfully to my awareness. As Donald Trump celebrated forcing the president of the United States show his birth certificate, I read a blog by Goldie Taylor titled “Why Obama shouldn't have had to show his papers,...
VSM: The Most Valuable Organizational Chart You've Probably Never Heard Of
Among the luminaries of Organizational Development, Stafford Beer’s contributions are many and relevant today. Perhaps it’s not a coincidence that cybernetician was both the least academic of his peer group and one that put his methods into practice on a grand scale. If you’re not familiar with his work, you should be:...
Who's a Stakeholder?
Early in my consulting career I had the opportunity to assist one of our most senior consultants on a substantial project. My company had been asked to support the restructuring of a global Fortune 100 consumer products goods company. The company had decided to centralize the technology function by creating a shared services structure....
Is Radical Management Really so Radical?
At first glance Steven Denning’s new book struck me as offering revolutionary suggestions to organizational life-as-we-know-it: after all, it's called The Leader’s Guide to Radical Management: Reinventing the Workplace. The workplace certainly needs to be reinvented—and Denning is a well-known author who has worked with...
The First Lesson of Effective 21st-century Leadership: Stop Being the Boss
As a leader and entrepreneur I often want people to do as I say and not give me their opinion or disagree. So often we’d get through things much faster and I that way. But I try not to give in to that easy solution because I’ve learned, time and time again, that without my team’s input and feedback, I am wandering around in the...
Being a Humanist in a Dark Age
These are not good times for idealists – and they’re taking it out on everyone else. As Jonathan Alter recently wrote, there are two strains of progressives: idealists who feel that doing the right thing is everything, and who prefer being right to getting results; and pragmatists focused on moving forward, who make deals...
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