What information do we collect?
- We collect information from you when you fill out a form on the site, make a payment or donation, download a file, respond to a survey or communication such as e-mail, or participate in another site feature.
- When registering or signing up for a Saybrook event, completing any onsite form, or making a payment of any type, we may ask for your name, e-mail address, mailing address, phone number, credit card information, or other information. You may, however, visit our site anonymously.
- Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, fill out a form, make a payment or donation, download a file, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content in which you are most interested.
- To allow us to better service you in responding to your information or service requests.
- To quickly process your transactions.
- To administer a survey or other site feature.
- If you have requested information, opted-in to receive any of our e-mail newsletters, downloaded a white paper, registered for an event, completed a form, or initiated an application, we may send you periodic e-mails. If you would no longer like to receive newsletters or e-mails from us, you can Unsubscribe using the link at the bottom of any message you receive.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of sensitive, personally identifiable information contained on an application form or when making a payment or donation. Such sensitive information resides on a secure server, is transmitted via Secure Socket Layer (SSL) technology, and encrypted as appropriate. Furthermore, such personally-identifiable information is only accessible to a limited number of persons who have special access rights to such systems, and who are required to keep the information confidential..
Do we use "cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your Web browser (like Mozilla Firefox, Internet Explorer or Google Chrome) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie preferences. However, you can choose to make payments over the telephone by contacting the Student Accounts Office at 888.253.5100.
Saybrook University websites use Google Analytics to gather statistical information about website performance and usage. Information gathered is anonymous and used only to gather statistical data about website usage.
This cookie is a third party cookie set by Google. The information generated by the cookie about website usage will be transmitted to and stored by Google on its servers. Google uses this information for the purpose of evaluating our website's usage, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also share this information with third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data that they hold.
Further information: http://www.google.com/policies
Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside partners” does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please click on the “unsubscribe” link at the bottom of one of our e-mail messages. Please note that due to email scheduling you may continue to receive emails already in production for several hours.
Please note that we may maintain information about individual financial transactions to service those transactions and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
Terms and Conditions
Website Use Terms And Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Saybrook University. The collective work includes works that are licensed to Saybrook University. Copyright 2013, Saybrook University ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of reviewing Saybrook information or making a payment or donation to Saybrook University. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to make a payment or donation to Saybrook University. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Saybrook University. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks, and trade names of Saybrook University used in the site are trademarks or registered trademarks of Saybrook University. All other trademarks and service marks are the property of their respective owners.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Saybrook University disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Saybrook University does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Saybrook University does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Saybrook University shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the site , even if Saybrook University has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Saybrook University fee, tuition or other charge is mistakenly listed at an incorrect price, Saybrook University reserves the right to refuse or cancel any payment listed at the incorrect price whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your transaction is cancelled, Saybrook University shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Saybrook University without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Saybrook University may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Saybrook University.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Saybrook University services) shall be in the state or federal courts located in San Francisco County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Saybrook University services) must be commenced within one (1) year after the claim or cause of action arises. Saybrook University's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Saybrook University may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, audio/web conference, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Saybrook University or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Saybrook University does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Saybrook University is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Saybrook University reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Saybrook University in its sole discretion.
You agree to indemnify, defend, and hold harmless Saybrook University, its officers, directors, employees, agents, licensors, vendors, and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Saybrook University may link to sites operated by third parties. However, even if the third party is affiliated with Saybrook University, Saybrook University has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Saybrook University. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Saybrook University seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
GDPR Privacy Notice
The European Union ("EU") General Data Protection Regulation 2016/679 (the "GDPR") regulates the protection of certain people with regard to the processing of their personal data and the free movement of such data. Before Saybrook University ("School") collects any personal data from you, we are required to provide certain information which is contained in this GDPR Privacy Notice ("Notice").
I. Applicability and Definitions
This Notice applies to persons located in the EU, a European Economic Area ("EEA") member state, Switzerland, or any country which formally adopts the GDPR ("GDPR Countries"). GDPR went into effect on May 25, 2018, and applies to the processing of personal data from and after that date.
For the purpose of this Notice, the following definitions apply:
- "Personal data" means any information that can be used to directly or indirectly identify you, such as your name, date of birth, addresses (including email addresses), identification numbers, location data, online identifiers, or factors specific to your physical, physiological, genetic, mental, economic, cultural, or social identity.
- "Sensitive data" means personal data related to your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetics, biometrics, health, sex life or sexual orientation.
- "Processing" and "Process" is any operation performed on your personal data, including collecting, storing, altering, transferring, sharing, disclosing, erasing, or destroying your data.
- "Controller" means an entity that determines the purposes and means of processing personal data. The School is a Controller within the meaning of the GDPR.
Terms in this Notice are intended to be used consistent with their definitions in the GDPR. The full text of the GDPR, is available at https://gdpr-info.eu/.
II. The Type of Data Collected and the School's Purposes and Legal Bases to Process the Data
The School processes your personal data for the purpose of furthering its charitable, educational, and scientific missions and in connection with your relationship with the School as a prospective, current, or former student (or such student's parent or guardian), a faculty or staff member, or an employee, contractor, donor, supporter, research subject, visitor to the School or its website, or attendee at a School event.
The categories of personal data we process about you may include the following:
- Identity data – includes name, aliases, date of birth, title, gender, and identification numbers
- Contact data – includes mailing and email addresses, phone and fax numbers, and emergency contact information
- Background data– includes historical information related to past employment, education, references, and other records
- Financial data – includes information related to personal and family finances
- Technical data – includes technical information related to your use and access of School websites, online applications and tools, such as internet protocol (IP) address, login data, and browser and operating system type and version
- Profile data – includes usernames and passwords, profile pictures, interests, application preferences, and feedback
- Marketing and Communication data – includes your preference in receiving marketing from the School and your communication preferences
- Sensitive data – includes data defined as "sensitive data" in Section I of this Notice, including data related to racial or ethnic origin, health, sex life and sexual orientation
The School processes your personal data only when we have a legal basis to do so. Most commonly, it is necessary for the School to process your personal data for the following legal bases recognized by the GDPR:
- To take steps to enter a contract with you, or to perform a contract to which you are a party.
- Where the School or a third party has a legitimate interest, and your interests and fundamental rights do not override those interests.
- To protect the vital interests of health and safety of you or a third party.
- To comply with a legal or regulatory obligation.
When the School cannot rely on any of these legal bases, or if it is necessary for the School to process your sensitive personal data, it will seek your prior consent. The purposes for which the School collects your personal data, and the legal bases for processing such personal data, are summarized in the below chart. Where the School relies on a legitimate interest, it identifies the legitimate interests. The School may have more than one legal basis to process your personal data depending on the specific purpose for which your personal data is used.
|Data Processing Purpose & Uses||
Category of Data Collected
Lawful Basis(es) for Processing
|Recruiting and Marketing. Data is processed to identify you; track inquiries and website activity; identify and recruit prospective students, faculty, and staff; and market the School's courses, programs, and services.||
|Application by candidate located in the EU for School or program admission. Data is processed to identify you, administratively process your application for admission to the School or to a particular program (such as study abroad, certificate, or degree programs), verify information provided, evaluate your qualification for admission, and communicate the outcome to you. The data is also used to manage student accounts (including invoicing, processing payments and refunds, pursuing collection efforts if necessary); administer financial aid, grant and scholarship programs; manage student affairs and provide student support services (such as services for disability accommodations, advising, safety, and wellness); provide clinical, internship or job placement services; manage academic affairs and provide academic support services; and provide IT and technology services (such as School email accounts, learning management systems and applications, network and communication gateways, intranet sites, and data warehousing). The data may also be used to prevent or detect fraud, for disciplinary or academic integrity proceedings, to meet legal or regulatory reporting and compliance requirements, to evaluate the School's diversity and equal opportunity performance, and for research and statistical purposes.||
|Register, Enroll and Participate in Programs and Courses while in the EU. Data is processed to identify you; facilitate your participation in programs and courses; track attendance, course and program progress and completion; assign coursework; evaluate academic performance; administer tests; facilitate instruction; prepare educational records (such as transcripts and diplomas); and provide related services while you are in the EU such as transportation, lodging, health and safety, and insurance. The data is also used to manage student accounts (including invoicing, processing payments and refunds, pursuing collection efforts if necessary); administer financial aid, grant and scholarship programs; manage student affairs and provide student support services (such as services for disability accommodations, advising, safety, and wellness); provide clinical, internship or job placement services; manage academic affairs and provide academic support services; and provide IT and technology services (such as School email accounts, learning management systems and applications, network and communication gateways, intranet sites, and data warehousing). The data may also be used to prevent or detect fraud, for disciplinary or academic integrity proceedings, to meet legal or regulatory reporting and compliance requirements, to evaluate the School's diversity and equal opportunity performance, and for research and statistical purposes.||
|Applications for employment in the EU. Data is processed to identify you, administratively process your application, verify information provided, evaluate your employment qualifications, conduct background checks, and communicate the outcome to you. The data is also used to maintain personnel files, prepare and process performance evaluations, manage payroll, provide and administer employment benefits, manage employee relations; provide IT and technology services (such as School email accounts, network and communication gateways, intranet sites, and data warehousing); manage complaint, grievance, and disciplinary proceedings; to prevent or detect fraud; to meet legal or regulatory reporting and compliance requirements; to evaluate the School's diversity and equal opportunity performance, and for research and statistical purposes.||
|Complaint, Grievance, and Disciplinary Procedures for incidents arising in the EU. Data is processed to identify you; administratively process complaints or grievances, or engage in disciplinary procedures; verify information provided; evaluate and investigate incidents; protect health and safety; communicate with you; communicate the outcome to appropriate parties; and provide information required by third parties to meet legal or regulatory reporting and compliance requirements.||
|Offering Access to School Information and Technology Services to Persons in EU. Data is processed to identify you; provide a School email account; allow students, faculty, staff, and alumni, and other authorized persons the right to access and use School licensed software, tools and applications; and storing data.||
|Research Involving Personal Data of Persons in the EU. Data may be processed to conduct educational, scientific, and other research and related statistical analysis Terms and conditions of research projects are negotiated before acceptance to ensure ability to comply with applicable research grants, agreements, laws, rules regulations and policies.||
|Alumni and donors in the EU. Data is processed to identify you; communicate with and provide services to alumni and donors; and to seek and accept gifts and donations. The data may also be used for research and statistical purposes.||
|Comply with Legal and Regulatory Obligations. Data is processed to comply with applicable laws and regulations, including, without limitation, the Internal Revenue Code, Title IV and Title IX, U.S. Department of Education laws and regulations, the Immigration and Naturalization Service, the Department of Homeland Security, and regional and national accreditation requirements and standards.||
If you have additional questions regarding the type of personal data collected about you, or the School's purpose or legal basis for processing your personal data, please contact the School at the contact provided below.
III. Other Recipients of Your Personal Data
We may share your personal data with other recipients in connection with the purposes and lawful bases stated in Section II of this Notice. Categories of recipients who may receive your personal data may include the following:
- School faculty and staff responsible for or involved in the activities described in the above chart.
- Public safety authorities, such as local, state, federal or international law enforcement.
- Health care providers, such as hospitals and clinics.
- Security providers, such as private campus safety personnel.
- Regional and national accreditors and professional licensing bodies.
- Third parties who underwrite, administer, or provide services related to the School's programs or to individuals associated with the School, such as independent contractors, marketing services, event hosting, international service providers, payment processors, insurance and benefits providers and administrators, lenders and service providers who assist in student loans, scholarship and other financial aid programs.
- Third parties to whom personal data is required to be communicated in order for the School to comply with legal obligations established by any and all applicable laws and regulations, such as local, state, federal or international legal, governmental and regulatory entities.
- Third-party data processors who host and/or process information on behalf of the School.
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
We require third parties to respect the security of your personal data and to treat it in accordance with applicable law.
IV. International Data Transfers
Personal data that you provide while in GDPR Countries will be transferred internationally to the School, which is located in the United States, and may be transferred to third parties in other countries in connection with the purposes and lawful bases stated in Section II of this Notice. In the international transfer of your personal data, the School will employ suitable safeguards to protect the privacy and security of your personal data so that it is only used in a manner consistent with this Notice.
V. Data Security
The School, by design, has put in place appropriate security measures to protect personal data from unauthorized access, alteration, disclosure or destruction. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know, and who process your personal data at our direction. Where there is a personal data breach, we will notify you and any applicable regulatory authority where we are legally required to do so.
VI. Data Retention
The School retains your personal data for as long as necessary to fulfill the purposes for which we collected it. To determine the appropriate retention period for personal data, we consider the nature of the personal data, the purpose for which personal data is processed and retained, and the applicable legal, accounting, reporting and regulatory requirements applicable to such data. Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting the School at the contact provided below. In some circumstances we may anonymize your personal data (so that it can no longer be associated with you), in which case we may use this information indefinitely without further notice to you.
VII. Your Rights Regarding Your Personal Data
Under the GDPR, you have a number of rights regarding your personal data, subject to exceptions stated in the GDPR or its implementing regulations. Specifically, you have the right to:
- Request access to your personal data and receive a copy of the personal data that we hold about you.
- Request correction of your personal data that we hold which is inaccurate or incomplete.
- Request erasure of your personal data from our records. Where it is necessary for the School to maintain the data for legal, accounting, reporting, or regulatory reasons, we may not be able to comply with your request and will notify you if that is the case.
- Object to processing of your personal data where we are relying on a legitimate interest for processing such data, unless the School can demonstrate compelling legitimate grounds for processing that override your interest in prohibiting such processing.
- Request restriction of processing your personal data under certain circumstances.
- Request the transfer (portability) of your personal data to a third party.
- Withdraw consent at any time where the School relies solely on the legal basis of consent to process your personal data. If you withdraw consent, the withdrawal will not change the fact that your data has been processed legally up to that point. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
- File a complaint concerning your personal data with the applicable EU supervisory authority. Supervisory authority contact information is available here.
Nearly all of your rights are qualified in various ways and there are numerous exemptions. For additional information about your rights, the full text of the GDPR is available at https://gdpr-info.eu/.
If you wish to exercise any of these rights, please contact the School at the contact provided below. The School strives to respond to all legitimate requests within one month. It may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
VIII. Are You Obligated to Provide Personal Data?
Through this Notice, the School informs you that it may process your personal data in accordance with this Notice, and as permitted or required by law. If you do not agree with this Notice, please do not provide any personal data to the School.
If you choose not to provide personal data that is necessary for the School to provide you with specific products or services, the School may not be able to provide those products or services to you. For example, if you do not provide personal data needed to perform a contract for educational services with you, such as information necessary to process admissions, financial aid, or employment applications, you will not be admitted to the School, awarded financial aid, or employed by the School.
IX. Contact Information and Rights Requests
If you would like to contact the School in its capacity as a controller, including to ask questions about this Notice, the GDPR, and the personal data being processed by the School, or if you wish to exercise any of your rights under the GDPR or lodge a complaint involving a violation of this Notice or the GDPR, please contact:
475 14th Street, 9th Floor
Oakland, CA 94612
Please note that the School is not a public authority or body. Also, its core activities do not include the regular and systematic monitoring of data subjects on a large scale, nor processing on a large scale of special categories of data or personal data relating to criminal convictions and offenses. For these reasons, the GDPR does not obligate the School to designate a data protection officer within the meaning of the GDPR.